BDI may send SMS text messages to individuals who have voluntarily opted in to receive such communications. These messages may include appointment reminders, program and service updates, training and employment support notifications, and general operational or time-sensitive notices. SMS messaging is not used for marketing purposes unless explicitly stated and consented to.
You will only receive SMS messages from BDI if you have provided explicit consent by completing a paper or electronic registration form, opting in through a client portal, replying YES to an SMS opt-in request, or providing verbal consent that is documented in your record. Consent is not a condition of receiving services from BDI.
You may opt out of receiving SMS messages at any time by replying STOP to any BDI text message. Once you opt out, you will no longer receive SMS messages from BDI, but you may continue receiving services and communications through other methods, including phone, email, or mail.
Message frequency may vary depending on your program or services. Message and data rates may apply based on your mobile carrier. BDI does not charge for SMS messages; however, your carrier may apply standard messaging rates.
When you opt in to SMS communications, BDI may collect your mobile phone number, opt-in and opt-out preferences, and SMS message delivery and response records. BDI does not collect sensitive personal information through SMS, including medical or mental health details, Social Security numbers, or financial account information.
Information collected through SMS is used solely to communicate important service-related information, support program participation and engagement, and maintain compliance with communication regulations. Your information is not sold or shared with third parties for marketing purposes.
BDI takes reasonable administrative, technical, and physical measures to protect SMS-related information. Access to SMS platforms is limited to authorized staff and approved vendors. BDI may use third-party SMS service providers to deliver text messages. These providers are required to comply with applicable privacy and security laws and use information only to deliver SMS services on BDI's behalf.
BDI is committed to accessible and inclusive communication. SMS messages are written in plain language and designed to support individuals with varying communication needs.
BDI may update this SMS Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
For questions about SMS communications or this policy, please contact Bobby Dodd Institute at 678-365-0071 or info@bobbydodd.org.