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He is fascinated by numbers, and data is his passion. He is an artist and a huge dog lover. This is Kaleb. He’s in his twenties and one of the newest employees at Bobby Dodd Institute’s Contact Center.
Close to graduation, like many young people his age, Kaleb wasn’t sure what was next for him career-wise. He graduated from the Georgia Tech Excel Program, where he developed skills such as coding basic websites, creating illustrations, and editing photos with Photoshop. He enjoys working with data in Microsoft Excel and creating PowerPoint presentations.
With encouragement from his mentor at Georgia Tech, Nathan Heald, and support from his family, Kaleb began researching opportunities. That’s when he came across Bobby Dodd Institute. He got connected—and he didn’t fail to impress.
“We interviewed him and decided to see how he could contribute. Currently, he handles offline tasks and new account setups. Lately, I’ve started training him on reporting—tasks I used to do weekly—so he can eventually run them independently,” recalls Troy Farina, Sr. Director, Contact Center Operations at BDI.
At his job, he enjoys working with IT and data. He likes organizing files, formatting data, and building spreadsheets. He’s been learning to organize data alphabetically and numerically, and he’s getting better every day.
Kaleb is hopeful: “I’m still figuring that out. I’d like someone to guide me a bit—give me a head start and show me the steps I should take next.” His colleagues, meanwhile, have been nothing but supportive.
“Now I’m trying to do my best at Bobby Dodd Institute. I’m really grateful for the opportunity—Troy accepted me, and I wasn’t sure where else I could use my skills. Right now, I’m just happy to be here,” Kaleb shared.
