Troy Farina

Troy Farina

Sr Director, Contact Center Operations

Troy is a seasoned professional with over two decades of invaluable experience in the realms of banking, software, and insurance contact centers. His journey has been defined by leadership, innovation, and a steadfast commitment to excellence. Having served in the Navy, Troy’s foundation is built upon discipline, strategic thinking, and a profound sense of duty. These qualities seamlessly transitioned into his civilian career, where he quickly rose through the ranks due to his exceptional skills in managing complex operations and fostering dynamic teams. Beyond the boardroom, Troy’s diverse interests are a testament to his multifaceted nature. An accomplished fine art photographer, his lens captures the world in unique and captivating ways, reflecting his ability to perceive beauty in the intricate details of life. This artistic pursuit stands as a harmonious counterpoint to his strategic corporate responsibilities.

What does BDI mean to me?

BDI means an opportunity to support others on their journey, while being accepted as your authentic self.

How are we doing?

We’re always looking for ways to improve, and your honest feedback helps us get better at what we do.