Vendor Handbook
The Handbook has useful information about participant services, vendor qualifications, invoice submissions, and vendor inquiries.
Click the button below to access the BDI Empowers Vendor Handbook.
If you haven’t found the answer you were searching for, we’re here to help! Simply click the button below to submit your inquiry, and one of our team members will promptly get in touch with you.
Are you ready to become a vendor for family support?
Before submitting an application, please ensure you have the following mandatory documents:
Requirements for businesses that provide products/services:
- W9 Form
- Bank account verification
- E-verify affidavit
- Certificate of insurance
- Small business certification (if applicable)
Additional business documentation requirements if providing direct personal care services to individuals in the home or community setting.
- Personal Care Home Certification (DCH)
- Private Home Care Certification (DCH)
Requirements for independent contractors:
- W9
- Bank account verification
- Copy of driver’s license or state ID
- Background check
- Copy of GED/High School Diploma and/or highest degree achieved
- Resume
- Statement identifying your understanding of disability-related services, experiences, training, education or skills necessary to meet the needs of individuals living with disabilities
- CPR/First Aid certification
- Driving record (if transporting the individual)
- Car insurance (If transporting the individual)
FAQ
- Is there a limit on how much I can charge for services?
Yes. All rates for service delivery should be discussed with the family and your assigned Support Coordinator.
- What type of invoice do I submit?
Please make sure the invoice has the following information: Provider Name, Provider Address, Provider Tax ID, Participant Name, Description of Services/Supplies Provided, Invoice Number, Date(s) of Services Provided and Amount.
- Is there a limit on services that I can be approved for?
Yes, vendors can only apply for services that they meet the service eligibility requirement. Please see the Program Service Section above for details.
- What type of license/certifications do I need?
Depending on the services provided by the vendor you may be required to provide various licenses and or certifications. Please see the Program Service Section above for details.
- Will BDI do any marketing for my organization?
You will be listed in our approved vendor list that is shared with individuals and families.
- How safe is my information?
BDI utilizes a vendor clearinghouse that meets international standards for security and meets all HIPAA protection standards. ACH payments go through a clearinghouse that enforces rules and regulations while keeping account numbers confidential. Because of this, ACH payments are more secure than other forms of payment.
- Who do I contact when a vendor is not paid?
Please submit an inquiry using the Family Support Vendor Inquiry Form.
- How do I update or change my information?
Vendors are responsible for reporting any changes using the Family Support Vendor Inquiry Form.
- Do I need to verify my organization’s information is accurate each year?
It is recommended but not required.
- How many months can be placed on one invoice?
1 month.
- Can families upload my invoice for me?
No. As an approved vendor, you will need to upload your invoices into the BDI Family Support Vendor Invoice Submission Form.
- Do families have to notify me of the termination of services?
Yes. It is the responsibility of the family to notify you of any change of services.
- What is the time frame that I must adhere to submit invoices, so they are not denied?
All invoices are required to be submitted within 30 days of service delivery.
- Who do I contact regarding my application status?
Please submit an inquiry using the Family Support Vendor Inquiry Form.
- Can I charge for services through a membership, tuition, or subscription-based costs?
Services can be provided through a membership ONLY for Gym services. Memberships, subscriptions, and tuition-related costs for services including but not limited to: Respite, Community Living Supports, Community Access Services, Social Skills Training, Medical and/or Nursing Care.
- How do I set up a meeting with a BDI representative?
Please submit an inquiry using the Family Support Vendor Inquiry Form. All meetings must be scheduled in advance.
